Clio by ClearView Audio Limited Warranty

What Does This Warranty Cover?

This Limited Warranty covers substantial defects in materials and workmanship in your new ClearView Audio Product from a ClearView Audio Authorized Dealer, and used normally in accordance with ClearView Audio's published guidelines. This Limited Warranty does not apply if you purchased your ClearView Audio Product from anyone other than a ClearView Audio Authorized Dealer or if you reside outside the United States.


How Long Does This Warranty Last?

This Limited Warranty lasts for a period of ONE (1) YEAR from the date of retail purchase (or, if you pre-ordered the product, one year from the date ClearView Audio shipped the Product to you), unless you sell or otherwise transfer the Product during that period, in which case the Limited Warranty terminates upon sale or transfer. This Limited Warranty is not assignable or transferable to any subsequent purchaser or user.


What Does This Warranty Not Cover?

ClearView Audio's Limited Warranty covers only those defects that arise as a result of normal use of the product in an environment specified in ClearView Audio's published guidelines. ClearView Audio's published guidelines include but are not limited to information contained in technical specifications, user manuals and service communications. This Limited Warranty does NOT cover any other problems or defects, including, but not limited to, those that arise as a result of (a) improper use, improper maintenance, modification, tampering or alteration; (b) operation outside the product specifications; (c) misuse or abuse; (d) normal wear and tear, (e) cosmetic damages or fading or discoloration caused by exposure to sunlight or chemicals; (f) accidents, flood, fire, earthquake or other acts of God; or (g) damage caused by any other equipment that is used with the product. This Limited Warranty also does not apply if the ClearView Audio serial number has been removed or defaced, or if the product was purchased from someone other than a ClearView Audio Authorized Dealer or if you reside outside of the United States. Also, incidental, indirect, and consequential damages are NOT covered and cannot be recovered under this Limited Warranty. Note: Some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation may not apply to you.


How Do You Get Service?

You must contact your ClearView Audio Authorized Dealer or ClearView Audio for a return authorization (R.A.). Neither ClearView Audio nor the authorized dealer is liable for damage to the product caused during shipment. We therefore require that you use the original shipping cartons for packing the product. If these cartons are not available, contact ClearView Audio Service for a protective shipping carton and inner packing materials. You must pay the cost of shipping the product to ClearView Audio for service, but ClearView Audio will pay the cost of shipping the product back to your after the completion of service under this Limited Warranty. DO NOT SEND THE PRODUCT TO CLEARVIEW AUDIO UNLESS YOU HAVE OBTAINED A RETURN AUTHORIZATION. Any product returned to ClearView Audio without an R.A. or without proof of purchase will be returned to you at your cost.

Before providing you with service under this Limited Warranty, ClearView Audio may require that you furnish proof of purchase details and the original sales receipt, respond to questions designed to assist with diagnosing potential issues, and follow ClearView Audio's other procedures for obtaining warranty service.


What Will ClearView Audio Do?

If ClearView Audio receives, during the applicable warranty period, a valid notice of a defect that is covered by ClearView Audio's warranty, ClearView Audio will, at ClearView Audio's option, within a reasonable time after being notified of the defect: (a) repair the defect at no charge, using new or refurbished replacement parts, or (b) replace the product, or (c) refund the purchase price of the product. All replaced faulty parts and components will become the property of ClearView Audio. ClearView Audio shall have no obligation to repair, replace, or refund until the customer returns the defective product to the ClearView Audio Authorized Dealer or directly to ClearView Audio or its Authorized Warranty Repair Station, with a copy of the original sales receipt. Any replacement product may be either new or refurbished. Repairs outside the Limited Warranty period or of damages not covered by this Limited Warranty will take place only with the customer's approval of the costs associated with the repair. CLEARVIEW AUDIO'S OBLIGATIONS ARE LIMITED TO REPAIR OF THE DEFECT OR REPLACEMENT THE DEFECTIVE PART, OR AT CLEARVIEW AUDIO'S DISCRETION, REPLACEMENT OF THE PRODUCT ITSELF.


WARRANTY LIMITATIONS SUBJECT TO CONSUMER LAW

TO THE FULLEST EXTENT PERMITTED BY LAW, THIS WARRANTY AND THE REMEDIES SET FORTH ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL, WRITTEN, STATUTORY, EXPRESS OR IMPLIED. CLEARVIEW AUDIO DISCLAIMS ALL STATUTORY AND IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS, TO THE EXTENT PERMITTED BY LAW. IN SO FAR AS SUCH WARRANTIES CANNOT BE DISCLAIMED, CLEARVIEW AUDIO LIMITS THE DURATION AND REMEDIES OF SUCH WARRANTIES TO THE DURATION OF THIS EXPRESS WARRANTY AND, AT CLEARVIEW AUDIO'S OPTION, THE REPAIR OR REPLACEMENT SERVICES DESCRIBED ABOVE. SOME STATES (COUNTRIES AND PROVINCES) DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY (OR CONDITION) MAY LAST, SO THE LIMITATION DESCRIBED ABOVE MAY NOT APPLY TO YOU.


General

No ClearView Audio Authorized Dealer, agent, or employee is authorized to make any modification, extension, or addition to this Limited Warranty. If any term of this Limited Warranty is determined by a court to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired. This Limited Warranty is governed by and construed under the laws of the Commonwealth of Massachusetts, without regard to its conflict of law rules.